Frequently Asked Questions

Lab-grown diamonds are premium stones created using advanced CVD (Chemical Vapor Deposition) or HPHT (High Pressure High Temperature) technology. They are chemically, physically, and optically identical to mined diamonds. They offer the exact same uncompromising brilliance and du
Absolutely. Complete transparency is a core pillar of IVAN JEWELS. Our significant diamonds are accompanied by independent grading certificates from leading gemological laboratories, such as IGI or GIA, ensuring the exact cut, color, clarity, and carat weight of your stone.
Surat is the undisputed diamond capital of the world, where over 90% of the globe's diamonds are cut and polished. By operating directly at the source, we bypass traditional retail layers and middlemen. This allows us to deliver factory-direct value and sculpted elegance straight to our international clients without the standard luxury markups.
Yes. We specialize in global exports and proudly deliver our fine jewelry directly to clients across the United States.
Your peace of mind is our priority. Every piece is shipped using premium, fully insured logistics partners (such as BVC Brinks). Your order is 100% risk-free while in transit, and all deliveries require an adult signature upon arrival to ensure it reaches your hands securely.
• Ready-to-Wear: In-stock pieces are processed within 2–4 business days. Once dispatched, fully insured transit to the USA typically takes 5–7 business days. • Bespoke Creations: Because custom pieces are individually sculpted to your exact specifications, please allow 3–4 weeks for our artisans to craft and perfect your order before shipping.
For our clients in the USA, any applicable state taxes, US import duties, or customs levies are determined by the United States government and remain the responsibility of the buyer upon entry
We stand behind the flowing artistry and quality of our work. If you are not completely satisfied with a ready-to-wear piece, we offer a 15-Day Return Policy from the date of delivery. The item must be unworn, in its original condition, and include all original packaging and grading certificates exactly as they were received..
Because bespoke creations and specially engraved or resized items are meticulously crafted to your personal specifications; they are considered Final Sale and are not eligible for return or exchange unless there is a confirmed crafting defect
Use this section for add your own custom content to giveYes. Whether you desire a unique engagement ring or a signature statement piece, we specialize in turning your vision into a flawless reality. We work with you to design and sculpt pieces with clear intention, ensuring a timeless addition to your collection. Please contact our team to begin the bespoke design process. more information.